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Dental Client Service Specialist, (Float) 11895
Wednesday, April 17, 2024 at 11:51am
• Receives, screens, interviews client for eligibility determination, and registers clients; Co-pay collection, and receipt creation following financial services guidelines; prepares daily/weekly financial reconciliation report for submission to finance
• Performs all duties required as part of four handed chairside dental assisting; takes and records vital signs; takes prescribed dental radiographs and/or intraoral photographs; chart patient diagnoses in Dentrix electronic dental record as dictated by dentist
• Answers telephone inquiries from clients and others; screen calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointment with dental clinical staff; instructs patient as needed regarding visit-type; confirms scheduled appointments and updates appointment status in Dentrix electronic record
• Performs operatory set-up for each dental patient including barrier placement on high touch areas; procedure set up including instrument and dental material selection according to planned procedure
• Obtains patient histories, and insurance approvals as appropriate, prepares and updates dental charts and associated records; scans all correspondence into Dentrix electronic record
• Performs infection control and instrument sterilization according to dental policies and procedures; performs weekly biologic monitoring for autoclaves; performs daily, weekly and monthly dental preventive maintenance; reports any equipment malfunction or repair needs to supervising dentist
• Performs in-operatory support for all dental staff during the dental visit as needed
• Provides oral hygiene and post-operative instructions to patient under the guidance of the dentist
• Participate in school based and community events to promote oral health
• Other duties as assigned
Contact Info:
Harris County Public Health
1111 Fannin Street
Houston, TX 77002
(713) 274-5445
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