• Oversees clinical operations and supervises five or more staff dentists. Also functions as a team member, providing direct patient care as assigned. Monitors staff to ensure strict adherence to all policies, procedures, and established protocols.
• Provides direction, guidance, and leadership to DHS program staff as it relates to the dental programs, operations, and functions. Directly oversees all program operations in the absence of the DHS Program Director. Assures delivery of dental care is consistent with dental provider certification and standards of care.
• Works closely with the DHS Program Director to develop, administer and monitor the DHS budget. Develops justifications for budgetary recommendations and/or adjustments.
• Monitors progress toward successful achievement of DHS metric goals, regularly notifies divisional and program leadership of progress. Assists in preparing various statistical reports relating to patient services and grants.
• Partners with DHS Program Director and department leadership to ensure efficient assessment, planning, and implementation of new dental programs and services according to established timelines.
• Assures proper program personnel development and direction, including activities related to recruitment, selection, training, professional development, effective communication, evaluation and discipline within DHS. Coaches and develops staff to support and encourage teamwork and employee engagement while ensuring maximum productivity, operational excellence, and efficiency of DHS.
• Oversees and monitors the day-to-day workflow and schedule of programs. Maintain standardization of dental programs and identify opportunities to improve clinical and non-clinical processes.
• Collaborates with administrative support team to ensure optimal function and customization of the electronic dental record incorporating changes when needed.