Refund Policy

Refunds are only considered within two weeks of a transaction and for the following reasons:

  • Duplicate transactions
  • Incorrect purchases

Membership dues will not be refunded.

If the above requirements are met, you can request a refund by the following processes:

  • Login to your account.
  • Create a “Support Request” stating the reason why you are seeking a refund.

When your refund request has been reviewed, you will be promptly contacted within 24 hours during normal business hours.

For more information, contact the Texas Association of City & County Health Officials by one of the following methods:

Website:

Phone:

  • 512-809-7201

Email:

Mail:

  • Texas Association of City & County Health Officials (TACCHO)
    P.O. Box 142343
    Austin, Texas 78714 

Created: 8/29/2016